"Piped water, piped oil, piped gas - but never piped music."
Stephen Fry, Pipedown supporter

Photo: BBC


 

The truth about piped music

Amid the many claims and counter-claims made about piped music (also called muzak, canned music or elevator music), objectively researched facts about piped music’s effects and its real popularity can be very hard to find.

This page presents the facts about people’s real attitudes to piped music in public places and its effects on human health.

  • You can download a factsheet by clicking the link in the right-hand column - why not print it out for distribution or email it to your friends?

 
 More people hate piped music than like it
 
 

Contrary to what is often believed, objectors to piped music in public places outnumber those who like it.

 


  • On 6th November 2011 Petrie Hosken on LBC 97.3 Radio did an hour-long programme about piped music following up a recent survey that
    found at least 50% of people would walk out of shops with it. Sarah Cawley from the British Retail Consortium, which pushes piped music, tried to ridicule such reactions as being those of just a few absurdly  ‘sensitive’ folk, as might be expected. But the emails that Petrie Hosken read out generally supported the survey’s findings. One person said she did not mind piped music in principle but agreed it was too loud, two people liked it, but at least 20 other emails were read out that supported the survey’s stance. Petrie indicated that there were many more similarly supportive text messages and e-mails. Yet again, the smooth-talking purveyors of piped music have been shown to be strangers to the truth.
  • A survey in 2007 carried out by the UK Noise Association to gauge the reactions of people working in shops to the piped music often played there, found that 40% said they disliked it, 28% tried to ignore it, only 7% said they actually liked it. (PIpedown is pushing for legislation to protect people working in such muzac-polluted environments, as well as patients in hospitals.)
  • In February 2005 piped television was introduced on some c2c trains in Essex. Passengers hated it so much that they barricaded themselves in the lavatories in protest. According to a poll then carried out by the BBC, 67% of commuters disliked this intrusion  on their  privacy. Piped television  was soon abandoned.
  • In January 1997 a poll for The Sunday Times asked people what was ‘the single thing they most detested about modern life’. Third in the list of hated things came piped music, with 17% citing it. (The first two most hated things were other forms of noise).
  • In April 1994 Gatwick Airport Management carried out a survey of travellers’ attitudes to the piped music then being played in the airport. Of the 68,077 who replied, 43% said they disliked the piped music, only 34% said they liked it, the remainder had no opinion. (Gatwick Airport has since discontinued its piped music). This is the largest impartial survey ever carried out.

 
 Musicians of all sorts hate piped music
 
 

  • Musicians of all sorts hate piped music because they find ‘acoustic wallpaper’ a pain in the ear.
  • Music teachers find it increasingly difficult to get their students actually to listen to music, as it now comes at them non-stop from every wall.

 

Piped music does not come free, but is an extra that must be paid for with every meal, drink, ticket, piece of clothing...

 

Despite all the hype about piped music boosting sales, highly successful companies such as Tesco, Primark, John Lewis/Waitrose and the Wetherspoon pub chain thrive without it.


There can now be no doubt about the widespread dislike of piped music.


 
There are important health aspects to piped music
 
 

 

  • All unwanted noise raises the blood pressure and depresses the immune system, increasing levels of the 'stress hormone' cortisol. Such a combination increases the sufferers chances of heart attacks or strokes.
  • A survey of 115 blood donors at Nottingham University Medical School in January 1995 found that playing piped music made donors more nervous before giving blood and more depressed afterwards than silence.
  • The NOP poll of 1998 found that among people with hearing problems (14% of the population), 86% hated piped music. The Royal National Institute of the Deaf now backs the campaign against piped music.
  • Blind people (who rely on background sounds to help find their around) also find piped music upsetting.
  • Sufferers from illnesses such as Meniere's Disease and even epilepsy can find that loud piped music can trigger attacks, especially if it is unexpected and inescapable. 

Please sign the petition against unwanted nonstop television and music in hospitals, which should be places of quiet recuperation.

http://www.gopetition.com/petitions/against-forced-music-in-hospitals.html


 

Pipedown factsheet

Download6kb
 

Did you know...

...piped music was named as 'the single thing most detested about modern life' by 17% of people in a NOP opinion poll in January 1997 (which does not mean the other 83% positively like it!).

 

...despite all the hype about differing types of piped music affecting people's shopping habits, there is no impartial evidence to show that piped music increases sales by one penny!


...many highly successful businesses, including the John Lewis/Waitrose chain, make a point of never having piped music.


...86% of people with hearing problems (14% of the population according to the RNID) disliked piped music.


...Pipedown is now pressing Parliament for legislation to ban piped music in public areas such as hospitals, rail and bus stations, NHS doctors' and dentists' surgeries, public libraries, gyms and swimming pools. All these spaces are those where people do not have a choice.

 

 

PIPEDOWN believes that all music is devalued by being used as acoustic wallpaper or a marketing tool.

 


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